Frequently Asked
Questions

We strive to ship orders within 2 business days of receipt, meaning if you place an order on Monday, it will ship no later than Wednesday. Generally, we ship the order the day after it is received.

Each formula has been reformulated in the lab to ensure that the product looks, feels and smells like the original formula. Great care has been taken to test each formula to assure a safe and well preserved formula. While we are working on eliminating parabens from our formulas, the process does not happen overnight.

Each of these is worthy of a long discussion, but here are the short answers: There is, however, no actual definition of natural according to the U.S. Food and Drug Administration (FDA). Natural skin care is the care of the skin (the largest organ of the body) using naturally-derived ingredients (such as botanicals extracts, roots, essential oils and flowers) combined with naturally occurring carrier agents, surfactants, humectants and emulsifiers. The classic definition of natural skin care is based on using botanically sourced ingredients currently existing in or formed by nature, without the use of synthetic chemicals, and manufactured in such a way to preserve the integrity of the ingredients. We strive to be as natural as possible, but to be all-natural is virtually impossible. We do not use animal derived ingredients. There are no legally defined parameters for certifying cosmetics as being organic. The whole concept is fraught with issues. Cosmetic ingredients are not like food, so trying to apply food based standards are problematic. We strive to make the most effective products without regard to the concept of organic, or else we would have to forego the use of such technologically advanced ingredients as Peptides, CoQ10 and Vitamins, which cannot be certified as organic. Our products are not certified vegan or vegan approved, but they do not contain animal derived ingredients. All formulas are Gluten Free. No. If our products could be maintained without preservatives or with only natural preservatives, we would do so. It is imperative that products are free of contamination and remain so after the consumer opens and uses the product. Therefore, we will make sure that each formula meets the necessary level of protection.

Our lashes are cruelty free and vegan. Hand made out of synthetic material. With a thin and light black cotton band. Length is 12-30mm, depending on the style. Lashes can be worn up to 25 times with proper care, very soft and comfortable.

You will discuss your makeup preferences. The makeup artist will design a look for you, based on your individual personality and personal style.

To ensure that you receive a service on your desired day and time, appointments are necessary.

For Makeup services, think about what type of look you want to achieve and/or the color palette you want your makeup artist to use. For Skincare services, think about your skincare goals and what you want to focus on during your appointment. For Waxing services, think about the brow shape, thickness, and style you want to achieve. For all services, arriving with a clean face (no makeup) is preferred but not required.

Clients who are under 12 years old cannot receive waxing services. There are no age limits for receiving Makeup and Skincare services.